Last year over 700 care managers/coordinators, CEOs, COO/CFOs, senior and middle managers, and directors/supervisors from behavioral health and substance use agencies, health homes, hospital systems, PPS, MCOs and state/LGU agencies attended.

Click here for final agenda

Click here for registration


DISCOUNT GROUP RESERVATION: For 20 or More Registrations:

The Coalition is pleased to offer the following discounts to same organization paid registrants. If your organization is sending over 20 registrants, please go to for an EXCEL registration form or Click Here to download and email the completed file to:

All group registrations MUST be paid for prior to the conference. Questions and group submissions by email only

There are NO HOTEL DISCOUNTS for group rates however, you can submit a group Excel to the hotel.


  • 20 – 25 Participants – One Complimentary Registration
  • 26-35 Two Complimentary Registrations
  • 36-40 Three Complimentary Registrations
  • 40 plus Four Complimentary Registrations


PRE-CONFERENCE: Wednesday, April 25, 2018

1:00pm – 4:00pm ~ CONCURRENT SESSIONS

Session A: Understanding HCBS Services for Care Management
Session B: Where in the World is the Children’s System Going?: A Health Home Care Manager’s Guide to Understanding the Transforming NYS’s Children’s Behavioral Health System

1:00pm – 2:00pm ~ Session C1: Naloxone Overdose Rescue Training
3:00pm – 4:00pm  ~ Session C2: Naloxone Overdose Rescue Training

Thursday, April 26, 2018

9:00am – 9:30am  ~ Welcome

Jackie Negri, Director, NYS Care Management Coalition
Andrew O’Grady, President, Board of Directors and Executive Director, Mental Health America in Dutchess County

9:30am – 11:00am  ~ Keynote TBA

11:30am – 12:45pm ~ Concurrent Sessions

Session 1: Building Connections: Preparing Your Agency for Care Coordination
Session 2: The Mindful & Trauma-Informed Lens: Exploring Trauma-Sensitive Care and the Healing Potential of Mindfulness
Session 3: Aligning Staff Training to Improve Engagement Rates and Program Outcomes
Session 4: Health Home Serving Children & Collaboration with MCOs
Session 5: The Secret Sauce: Health Home, MCO and CMA Collaboration “The Good, THE BEAUTIFUL, The Bad and The Ugly”
Session 6: Serving High Need Health Home Populations
Session 7: Team Building for Care Managers
Session 8: Naloxone Overdose Rescue Training

12:45pm – 1:45pm  ~ Lunch & Learn

Share your best practices with your table– Topics will be offered at lunch tables with speakers, vendors and colleagues. Join in the Conversation!

2:15pm – 5:15pm ~  Two-Part Special Session
Outreach, Engagement and Recovery: A Harm Reduction Approach

2:15pm – 3:45pm ~  Concurrent Sessions

Session 1: Anti-Oppressive Practice in the New Millennium
Session 2: Making the HCBS Workflow Work for Your Clients (and You!): A Rehabilitation/Recovery Oriented Person-Centered Approach
Session 3: Cutting Edge Information via PSYCKES
Session 4: Embedded Care Management
Session 5: How Trauma Impacts Care Management Clients and Staff
Session 6: Ending the AIDS Epidemic on the Front Lines
Session 7: Naloxone Overdose Rescue Training

4:00pm – 5:15pm ~  Concurrent Sessions

Session 1: MHAW Care Management and Suffolk County Re-entry Task Force
Session 2: Emerging Practices in Care Management Models: “I’ll Call You Back”: What Facilitates Chronic Care Management Enrollment via Telephone and the Influence on Outreach Strategy & Using Light-Touch Care Management as a Preventative Health Care Tool: Outcomes and Impact of Staten Island Community At-Risk Engagement Services (SI CARES)
Session 3: Measuring Success in Health Home Care Management
Session 4: The Importance of Peer Services in Managed Care Service Delivery
Session 5: Integration of Care for Persons with a SUD
Session 6: Effective Time Management in Care Coordination
Session 7: Collaboration between PCMH Care Coordinators and Children’s Health Home Care Managers
Session 8: Naloxone Overdose Rescue Training

8:00pm – 11:00pm ~  Wellness Party…Moving to the Beats!

Come and join us tonight at our wellness party!! Reconnect to coworkers, connect to new colleagues from across the state, or just dance the night away to some 80’s, old school rap, latin, tropical, popular music, EDM, and house music!

Friday, April 27, 2018

8:45am – 10:00am ~  General Session: Integrated Care Coordination in New York’s Behavioral Health System

10:15am – 1:00pm ~  Two-Part Special Session – CANS TRAINING

Part 1: Introduction to Transformational Collaborative Outcomes Management and the CANS-NY
Part 2: Transformational Collaborative Outcomes Management and the use of the CANS-NY for Supervisors, Managers, and Executive Level Leaders

10:15am – 11:30am ~  Concurrent Sessions

Session 1: How to Develop a Wellness Mindset
Session 2: Are We Trauma Informed Care Practitioners?
Session 3: Strength-Based Supervision in the Care Management Environment
Session 4: Adult Behavioral Health Home and Community Based Services Stimulus
Session 5: Foes or Friends: Reconciling Person-Centered and Outcomes Based Care Models
Session 6: SMART Goals: What You Need to Know to Create a SMART Care Plan
Session 7: Naloxone Overdose Rescue Training
Session 8: Maximizing a Family Centered Approach

11:45am – 1:00pm ~  Concurrent Sessions

Session 1: Understanding the Peer Workforce: An Important Discussion for Care Managers in New York State
Session 2: How Does My Positionality Impact My Relationship with My Supervisees and the Connection with Our Clients?
Session 3: Integrated Care: This Is How We Do It!
Session 4: Matters: Engaging Families and Natural Supports in Care and Care Planning
Session 5: Schizophrenia: Along the Continuum of Care
Session 6: Hear from Us: LGBTQ Youth
Session 7: Naloxone Overdose Rescue Training
Session 8: Regulatory Environment, Enforcement Activities and Common Findings

1:00pm ~ Adjournment

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